Refund Policy

At QA Services, we are committed to providing high-quality quality assurance services that meet your expectations and industry standards. Customer satisfaction is important to us. If you are not satisfied with our services, we offer a refund policy under the following conditions:

 Eligibility for Refund

• Refunds are considered only if requested within 14 days of service delivery.

• The customer must provide a clear reason for dissatisfaction, along with any supporting documentation or evidence.

• Refunds apply only to services that have been partially delivered or where agreed deliverables were not met.

Non-Refundable Services

• Completed services or those that have been fully delivered and approved are non-refundable.

• Refunds do not apply to consultation fees, initial assessments, or customized reports that involve significant time and effort.

• Refunds are not granted for delays or issues caused by customer-side factors, such as lack of cooperation, incomplete information, or missed meetings.

Process for Requesting a Refund

To request a refund, please contact us at Moayedi.farzad@outlook.com with the subject line “Refund Request” and include:

• Your name or organization name

• Date of service

• Description of the service provided

• Reason for the refund request

• Any supporting documentation

Our team will review your request within 7 business days and contact you with the outcome.

Refund Method

• Approved refunds will be processed via the original payment method within 10 business days of approval.

Changes to This Policy

QA Services reserves the right to update or modify this refund policy at any time. Changes will be posted on this page with an updated effective date.